1. Empathy and compassion: Funeral directors must have a genuine concern for the emotional well-being of bereaved families and show empathy and compassion towards them.
2. Attention to detail: Funeral directors must be meticulous in their work and have a strong attention to detail to ensure that everything is done right and nothing is missed.
3. Good communication skills: Funeral directors must have excellent communication skills to provide comfort and support to grieving families and communicate with suppliers, staff and other professionals.
4. Ability to handle stress: Funeral directors must be able to handle high levels of stress, especially during high-pressure situations.
5. Adaptability: Funeral directors must be adaptable and able to handle unexpected changes, whether it be last minute arrangements or dealing with difficult situations.
6. Organizational skills: Funeral directors must be well-organized, able to manage multiple tasks and prioritize their workload effectively.
7. Physical and emotional resilience: Funeral directors must be able to handle the physical demands of the job, such as lifting heavy caskets and being on their feet for long periods of time, as well as dealing with the emotional toll of working with grieving families.
8. Respect for cultural and religious beliefs: Funeral directors must have respect for a variety of cultural and religious beliefs and practices, and must be able to accommodate different customs and traditions.
9. Knowledge of laws and regulations: Funeral directors must be knowledgeable of laws and regulations related to funeral services and must ensure that they comply with all relevant legislation.
10. Ability to work as part of a team: Funeral directors must be able to work effectively as part of a team, with colleagues, other funeral professionals and suppliers to ensure that funeral services are carried out smoothly.
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